Carolina Water Service, Inc.’s
Application for General Rate Increase

(W-354 Sub 400)

On July 1, 2022, Carolina Water Service, Inc. of North Carolina (Carolina Water) filed an application for authority to increase its prices for water and sewer service in all of its North Carolina service areas and for approval to establish and implement a Water and Sewer Investment Plan (WSIP) pursuant to N.C. Gen. Stat. § 62-133.1B and Commission Rule R1-17A. Carolina Water serves about 34,565 water customers and 21, 469 sewer customers in 38 counties. The amount of the proposed increase varies by service area and community. For details about Carolina Water’s proposed new prices, see the appendix of the Commission’s September 2, 2022 Order.

The Commission held five public witness hearings to take comments from CWSNC customers.


Date Time Location Docket Description of Proceeding
10/03/2022 7:00pm Hearing Room 2115, Dobbs Building, 430 N Salisbury Street, Raleigh W-354 Sub 400 Public Witness Hearing Carolina Water Service Request to Increase Rates for Water and Sewer Service
10/19/2022 6:30pm Remote Via Webex W-354 Sub 400 Public Witness Hearing Carolina Water Service Request to Increase Rates for Water and Sewer Service
10/20/2022 7:00pm Watauga County Courthouse Courtroom 1 842 W. King Street W-354 Sub 400 Public Witness Hearing Carolina Water Service Request to Increase Rates for Water and Sewer Service
10/25/2022 7:00pm Onslow County Courthouse Superior Courtroom 625 Court Street W-354 Sub 400 Public Witness Hearing Carolina Water Service Request to Increase Rates for Water and Sewer Service
10/26/2022 7:00pm Mecklenburg County Courthouse Courtroom 5350 832 E. 4th Street W-354 Sub 400 Public Witness Hearing Carolina Water Service Request to Increase Rates for Water and Sewer Service

The Commission held an expert witness hearing on November 28, 2022. This hearing was for the purpose of hearing testimony from expert witnesses, including Carolina Water the Public Staff. The hearing was held in Commission Hearing Room 2115, Dobbs Building, 430 N. Salisbury, Raleigh, North Carolina.

The Public Staff – North Carolina Utilities Commission is a separate, independent agency that represents the using and consuming public in matters before the Commission, including rate increase requests like this one.

Customers can also submit a written statement to the Commission via email. Be sure to include the docket number in the subject line. Another option is to mail a statement to the Commission at the address below. In either case, after two or three business days, statements are made part of the official record for the proceeding and can be viewed on this website via Docket Number W-354, Sub 400.

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